Frequently asked questions

No. For urgent illness or injury you can walk in any time we're open. The only exception is the infusion clinic, which is by appointment.

Every day, 10am to 10pm. The last patient registration is at 9pm.

Patients aged 3 months and up, from minor injuries to non-life-threatening illness.

For a baby under 3 months, call 000 or go to your nearest hospital emergency department.

No. You can walk in without a referral from your GP.

Your Medicare card, if you have one, and a debit or credit card. SWIFT is cashless.

A walk-in visit is a $396 facility fee plus standard Medicare charges for the doctor consultation and any procedures. Reception explains the fees before you are seen. See detailed pricing.

No. SWIFT is a private clinic, so the facility fee applies to every walk-in visit. With a Medicare card, pathology and X-ray, CT and weekday ultrasound are bulk billed.

No. Without a Medicare card you pay the facility fee plus Medicare-equivalent charges when you leave. Pathology and scans are invoiced separately by Australian Clinical Labs (ACL) and Imaging Specialists.

SWIFT is an emergency physician-led urgent care clinic for non-life-threatening cases. It sits in between a medical centre and a hospital-grade emergency department in regards to services provided, care offered and complexity of patients seen.

SWIFT can manage more complex patients that are usually not managed in GP-led medical centres. However, for all life-threatening emergencies, patients will need to call 000 or present to the nearest emergency department.

Call 000 for anything life-threatening or getting worse fast: signs of a heart attack or stroke, someone unconscious or not breathing, struggling to breathe, severe bleeding, or a major injury. Don’t drive yourself to SWIFT.

Yes. Pathology is collected on site during your visit. X-ray, CT and ultrasound are in the same building, run by Imaging Specialists, an independent practice. About on-site imaging.